WHO ARE WE

OUR WEBSITE ADDRESS IS: HTTPS://SHOPPADELTENNIS.COM.

INTRODUCTION

Shop Padel Tennis is is committed to protecting your personal information. It’s your information, and we respect that. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information. Please also note that this Privacy Policy only applies to personal information obtained by us – not information collected from your interactions with third parties.

WHO WE ARE AND HOW TO CONTACT US

The website is operated by Shop Padel Tennis Limited.

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an email to hello@shoppadeltennis.com

HOW WE COLLECT YOUR PERSONAL INFORMATION

When you first access our Sites you will be asked to consent to our use of the Cookies described in this Cookie Policy.

Our Sites also uses Cookies for which we do not require your consent. This Cookie Policy refers to these Cookies as “Strictly Necessary Cookies” and without them the services that you have asked for cannot be provided.

THE TYPES OF INFORMATION WE COLLECT

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date about all the latest news. 

Information we obtain directly from you 

Here are some examples of information we collect about you when you interact with us:

• Title
• Name and Surname
• Email address
• Date of Birth
• Contact phone number(s)
• Purchase information
• Interactions with us e.g. contacting our Customer Service, visitors logs
• Payment details
• Delivery address(s)
• Billing address
• Attendance at events
• Preferred store, categories and brands
• Appointment booking and information given during appointment
• Alternations and repair requests
• For some specific services such as Safe Deposit box, we will also be required to collect the following information from you:
• Photograph
• Official documentation providing proof of identification (photographic identification) and related information provided on the official documentation, including where relevant, a passport number and driving licence number
• Automatically populated IP address*
• Information from cookies**

*When visiting our website we may collect an automatically populated IP address. An IP address is a unique number which allows a computer, group of computers or other internet connected device (such as your mobile or tablet) to browse the internet. We may also record the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.

**For further information about Cookies and how Shop Padel Tennis uses them, please read our Cookie Policy.